Contact information

Customer support

For questions about products, orders, delivery or returns, email Jxairsoft.uk@gmail.com. Please include your order number where relevant.

We normally reply within one business day.

Business and return address

JXAirsoft
2 Silt Road
Littleport
Ely
Cambridgeshire
CB6 1QD
United Kingdom

This is the return address for eligible returns. Please request a return before sending goods so that we can provide the correct instructions.

Customer service hours

Monday-Friday: 10:00-17:00 (UK time)
Weekends and UK public holidays: Closed

Messages received outside these hours will be answered on the next business day.